MaintainX alternative
MaintainX is a great CMMS. Its free requester seat is a light one, though: raise a request and you don't get an ETA, a supplier, a price, a PO number, or a view of anyone else's request. That visibility sits on the paid, per-person tier. Parts Requester gives every single user the full picture, at one flat fee.
Every user
included, no seat counting
286 → 238
requests raised, fitted with a name, on the reference site
1 day
to live, not a six-month rollout
What actually changes
Stores stops being the search engine
The status and the ETA sit on the request. The person who wants to know reads it, instead of walking round to ask.
Slippage is caught before Tuesday
Needed-by against ETA, on one screen. When the date moves, it moves in front of everyone, not in a DM.
Planned buying, not firefighting
Every request is tagged planned or breakdown. Moving spend out of the breakdown column is where the money is, and you can finally see it.
Keep the CMMS you have
A request carries your CMMS job number, so the two stay tied together. Nothing to rip out, nothing to migrate.
What a free requester can see
Parts Requester has no "requester" tier, because every user is a full user. So the engineer who raised the part can see exactly what stores did with it.
| Can the person who raised it see… | Free CMMS requester | Parts Requester |
|---|---|---|
| An ETA on their part | No | Yes |
| Who is supplying it, and the price | No | Yes |
| The PO number | No | Yes |
| The whole queue, not just their own request | No | Yes |
Per MaintainX's own Help Centre, Requester accounts are free but limited to the requests they raise, while supplier, price and purchasing visibility sit on the paid tier. See Roles & permissions and Purchase orders. Accurate at the time of writing; check their current docs.
What the same visibility costs
Row one is the case where we lose, and it stays in. If one person raises everything and nobody else needs to look, a free requester will do. The moment your team needs to see it, per-seat pricing starts climbing while ours doesn't move.
| Who needs to see the queue | Elsewhere, a year | Here, a year |
|---|---|---|
| One person raising, nobody else looking | £0 | £3,990 |
| Stores and a couple of managers, three people | £1,800 | £3,990 |
| A maintenance team working the queue on shift, eight people | £4,800 | £3,990 |
| The whole engineering department, twenty-one people | £12,600 | £3,990 |
Elsewhere figures use MaintainX's Premium tier, where an ETA, supplier, price and PO visibility live: $65 per user per month billed annually, shown here at about £50. Our figure is the £3,990 annual plan. Checked 24 August 2026; if their pricing page has moved, believe them and not us.
The risk is ours
Try it free for a month. Take a plan, and if your team still isn't using it, we refund you in full and hand back your data. No forms, no questions.
When MaintainX is the better fit
Scheduled preventive maintenance, an asset register with meter readings, a large support organisation, multi-site roll-up, that's their ground, and they're good at it. We're not trying to be a CMMS. We're the requisition slice, done properly, and it sits alongside one rather than replacing it. If your problem is parts, tools and PPE getting lost between the floor and stores, that's the whole of what we do.